The brief

The NDIS Quality and Safeguards Commission (the NDIS Commission) works to help protect the rights of people who receive NDIS support and/or services. It operates as the national regulator of NDIS and is the response hub for complaints and serious incidents. The NDIS Commission also facilitates a number of vital education activities for NDIS service providers, workers and participants about industry quality and safety rules.

33 Creative were engaged by the NDIS Commission to develop information materials exclusively for Aboriginal and Torres Strait Islander audiences. Our role was to develop assets that spoke to and were quickly identifiable to mob, with the use of culturally appropriate messaging and imagery that accurately reflected our people.

The Creative

33 Creative worked with Aboriginal artist Jordan Ardler who developed design elements and icons for the materials. These elements worked in conjunction with a suite of photographs we produced using both First Nations photographers and First Nations talent across numerous locations. While developing the materials, we facilitated consultation with First Nations community members to foster a collaborative process that would result in assets that had community input.

Due to the success of this project, 33 Creative continued working with the NDIS Safeguards Commission and developed a separate suite of materials to accompany the Commission’s Easy Read products. This process included similar activity, including us producing copy edits, photography, illustration and community consultation of all products.